Terms & Conditions
You should assume
that everything you see or read on the Site is copyrighted
unless otherwise noted and may not be used except as provided in
these Terms and Conditions or in the text on the Site without
the written permission of LivingConcepts.co.uk.
LivingConcepts.co.uk neither warrants nor represents that your
use of materials displayed on the Site will not infringe rights
of third parties not owned by or affiliated with
LivingConcepts.co.uk
While LivingConcepts.co.uk. uses reasonable efforts to include
accurate and up-to-date information on the Site,
LivingConcepts.co.uk makes no warranties or representations as
to its accuracy. LivingConcepts.co.uk assumes no liability or
responsibility for any errors or omissions in the content on the
Site. Your use and browsing of the Site is at your risk. Neither
LivingConcepts.co.uk nor any other party involved in creating,
producing, or delivering the Site is liable for any direct,
incidental, consequential, indirect, or punitive damages arising
out of your access to, or use of, the Site. Without limiting the
foregoing, everything on the Site is provided to you "AS IS"
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARANTIES OR
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT. Please note that some jurisdictions may not
allow the exclusion of implied warranties, so some of the above
exclusions may not apply to you. Check your local laws for any
restrictions or limitations regarding the exclusion of implied
warranties. LivingConcepts.co.uk also assumes no responsibility,
and shall not be liable for any damages to, or viruses that may
infect, your computer equipment or other property on account of
your access to, use of, or browsing in the Site or your
downloading of any materials, data, text, images, video, or
audio from the Site. Any communication or material you transmit
to the Site by electronic mail or otherwise, including any data,
questions, comments, suggestions, or the like is, and will be
treated as, non-confidential and non-proprietary.
LivingConcepts.co.uk or its affiliates may use anything you
transmit or post for any purpose, including but not limited to
reproduction, disclosure, transmission, publication, broadcast,
and posting. Furthermore, LivingConcepts.co.uk is free to use
any ideas, concepts, know-how, or techniques contained in any
communication you send to the Site for any purpose whatsoever,
including but not limited to developing, manufacturing and
marketing products using such information. Images of people or
places displayed on the Site are either the property of, or used
with permission by, LivingConcepts.co.uk The use of these images
by you, or anyone else authorized by you, is prohibited unless
specifically permitted by these Terms and Conditions or specific
permission provided elsewhere on the Site. Any unauthorized use
of the images may violate copyright laws, trademark laws, the
laws of privacy and publicity, and communications regulations
and statutes.
LivingConcepts.co.uk has not reviewed all of the sites linked to
the Site and is not responsible for the contents of any off-site
pages or any other sites linked to the Site. Your linking to any
other off-site pages or other sites is at your own risk.
Order Terms
and Conditions
Dimensions
& Weight
Dimensions, weights, design features and hardware may vary
slightly from the pictures shown online as all products are hand
made. We reserve the right to make construction changes to our
furniture from time to time in order to incorporate
improvements. No changes will be made to the overall design,
appearance or aesthetics without your prior approval.
Deposits
and balances payable
For in-stock furniture, we require 100% full payment at time of
order. A 50% non-refundable deposit is required on bespoke,
custom or made-to-order furniture. A 50% deposit is also
required on out-of-stock furniture, this deposit 1) Guarantees
the production of your furniture 2) Ensures that it is included
in our next consolidated shipment to the UK 3) Prevents a
regular stocked item being pre-sold during shipping to the
UK.The balance of your order is due when we notify you that your
furniture has arrived into the UK.
Arrival &
Delivery to Local Warehouse
If upon arrival at our designated consolidated warehouse, the
customer can not take delivery of the furniture for an extended
period of time (more than 5 workings days from the arrival date)
the warehouse may assess storages charges, these generally begin
after the seventh day in storage and are the responsibility of
the customer.
Order Lead
Times
Our order lead times are given as an approximate duration to be
expected when you purchase your furniture, every effort will be
taken to fulfill within that time. We will not sacrifice quality
for time in building your furniture, understand that our
production takes place in another country and is shipped via
ocean freight to the UK, delays can occur which are out of our
direct control, therefore we may not meet an exact completion
date. Such a delays does not give the right to cancel, and we
are not able to refund once a order has been added to our
production line. We will keep you updated frequently as to the
status of your order.
Lumber
Colour & Gradation
The lumber used in our construction varies in colour and grain
as the original wood source can be from many different areas,
although we select a premium grade lumber for the production of
our furniture, variations will occur and may be evident in your
furniture to varying degrees. (Especially lighter colour
finished furniture) This is part of the unique character of
furniture made from solid wood and should be expected. The
lumber also may have small knots in it. We are not able to
guarantee clear boards, totally free from knots or streaks this
is part of the natural characteristic of a tree.
Finishes
We use alcohol-based stains with a shellac and waxed finish,
which are hand applied to every piece of our furniture. Each
board of lumber may take stain slightly differently. Small
variations in colour may occur from piece to piece because of
the nature of the grain, the amount of figuring in each board
and the porosity of the grain in the lumber. However, every
piece of furniture when complete, has to meet our standard for
colour and consistency throughout the piece. The furniture on
our website and stain samples shown online are subject to these
variations and your furniture may vary slightly from these
samples.
Ground
Delivery from our Felixstowe Consolidated Warehouse
In arranging delivery of your furniture, it is often difficult
to coordinate a particular carrier with your schedule. We will
do our very best to accommodate your needs and we ask for your
understanding in arranging delivery. All furniture crates are
inspected and are in good condition when it leaves our
Felixstowe warehouse. All damage incurred en route is the
responsibility of the trucking company. Inspect your furniture
crates immediately upon arrival, refuse the delivery if there is
obvious damage to the packaging or accept it conditionally
making sure to note this on the delivery companies bill of
lading, then contact us immediately if you discover any damage
to enable us to make a claim with the carrier.
Pricing
We will attempt to honor our published prices; however, they are
subject to change without prior notice, however once we have
accepted an order the furniture price is guaranteed. Delivery
charges are always quoted as an estimate based on experienced
shipments, we reserve to right to pass on additional delivery
charges.
Cancellation Policy
We will only accept a cancellation the last day prior to an
order being scheduled to be shipped from our workshop in Bali,
Indonesia, cancellation charges on our standard sized items will
be assessed at our discretion. Bespoke, Custom or made to order
pieces cannot be cancelled without forfeiture of your full
payment.
LivingConcepts.co.uk may at any time revise these Terms and
Conditions by updating this posting. You are bound by any such
revisions and should therefore periodically visit this page to
review the current Order and Usage Terms and Conditions to which
you are bound.
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