Protection of Customer Information 
At LivingConcepts we understand the importance of privacy to our customers and visitors to our website. We treat what we learn about our customers as confidential and will not give, sell or rent confidential or personal information about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide services to the customer.

We use information about our customers, their purchases, and their shipping preferences to provide or enhance the services we make available to our customers, to enhance our ability to communicate with our customers about additional products & services they may find of value, to satisfy our legitimate business interests (including performing trend analysis and market studies), to set prices, fulfill a Contract of Carriage or Service Agreement, accomplish the billing function, and to comply with government regulations.

As we collect and use information about our customers, we may contract with vendors to assist us in processing that information. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide LivingConcepts services to our customers.

Some of the information collected by LivingConcepts is personal data or data which relates to an identifiable person. Examples of personal data are names, addresses, e-mail addresses, credit card numbers and telephone numbers. We never sell or rent information to third parties that could be used to specifically identify an individual customer or group of customers. Data that is anonymous, with all names, addresses and other personally identifiable information removed, is sometimes shared with third parties. Finally, we do provide personal data to government agencies as required by law or regulation.

Links to Other Websites 
LivingConcepts provides links to external sites as a convenience to the user. The inclusion of any link does not imply LivingConcepts endorsement of the external site company, its web site, or the products and services it promotes and sells. LivingConcepts is not responsible for the privacy practices or the content of such Web sites.

Security And Integrity Of Information 
We treat our data as assets that must be protected against loss and unauthorized access. We employ best efforts to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information.

LivingConcepts websites are currently located in the United States. LivingConcepts Internet sites, and their supporting systems, employ generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential information from unauthorized access.

What Information We Collect And How We Use It 
Users can visit most areas of the LivingConcepts website without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some personal information in these situations. We will inform you how we will use the information and allow you to opt-out of any use of the information for future marketing contact.

Web Survey
From time to time, we include survey forms on our Web site asking users for contact and demographic information (such as postal code, age or house hold income). We use the responses from the surveys to better understand our customer's needs and to create a websites that responds to their interests. Participants in the survey may, if they choose, provide personal information that will be used to keep them informed of LivingConcepts products and enhancements. Participants receiving these updates will be able to 'unsubscribe' by following instructions included with the update. LivingConcepts will not disclose survey response information to companies or individuals outside LivingConcepts with two exceptions:

1. Data that is anonymous, with all names, addresses and other personally identifiable information removed.

2. To vendors who are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide services to LivingConcepts customers.

Consent To Receive Promotional Material 
Users of LivingConcepts may opt in to receiving promotional material from us. The 'opt-in' feature applies to promotional material sent to our customers as a result of their participation in the website surveys or completing the contact us page. Opting-out can be accomplished by not checking the option box the  adjacent to the words, "I want to receive  periodic special offers from LivingConcepts.co.uk ".

IP Addresses
The LivingConcepts website collects IP addresses for system administration, security, and statistical analysis purposes. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log these addresses and analyze them to understand where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage and produce traffic volume statistics.

Cookies
Cookies are small text files that a Web site can send to a user's browser for storage on the hard drive. Cookies can make use of the Web easier by saving status and preferences about a Web site. Most browsers are initially set to accept cookies but users can change the setting to refuse cookies or to be alerted when cookies are being sent.

We use cookies to keep track of customer status as a registered user of LivingConcepts.co.uk acceptance of cookies will not interfere with the ability to interact with most of our website.

Assent
Your continued use of this website signifies your assent to the LivingConcepts Privacy Policy. We reserve the right, at our discretion, to modify, add, or remove portions of this policy at any time. Please check this page periodically for changes.

Contacting LivingConcepts
If you have questions about this privacy statement, the practices of this website, or your experience on any of our LivingConcepts Web sites, you can contact:
Webmaster@LivingConcepts.co.uk

Comments, suggestions or materials sent or transmitted to LivingConcepts shall be deemed to be non-confidential. LivingConcepts shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.